In a world shaped by algorithms and smart machines, people and machines have to develop harmonic relations. Such is the future perspective of Gartner Group, which has recently published predictions for 2016 and the near future. This vision helps better understand the radical changes we will soon see in the digital world.
Analysts note that the rapid development of smart devices creates radical changes for the business environment and behaviour of consumers. Relations between machines and humans are becoming more and more competitive because smart machines are capable of doing routine work more efficiently than humans. The abundance of smart technologies is becoming an every-day thing of the work environment, and this can bring unpredictable consequences.
Experts predict there will more than 600 million devices connected to one another in the world next year. In 2018, on the other hand, the Internet will help link together 6 billion devices around the world. Soon, 47% of devices – from vacuum cleaners to cars – will have artificial intelligence. Even now the Tesla car can contact its manufacturer without input from the owner to ask for system updates.
«Technologies develop rapidly and even current-generation smart devices are capable of doing the things we can’t or don’t want to do. Smart machines create the potential for more effective work, automated objectives and no need for human control. The development of robots presents the largest challenge for businesses and society,» – says product manager of Baltimax Deividas Švėgžda.
Robots will become not only assistants but also bosses. Capable of processing vast volumes of data, robot-bosses will be able to set objectives to their employees and objectively assess results.
Mobile devices that have integrated microphones and front cameras will soon become digital assistants capable of recognizing human faces and voices and identify their emotions and listen. They will help with customer service in areas like shopping. Virtual assistants can help increase functionality of different devices, connect different programmes and their functions in accordance with each individual user’s habits and preferences.
In 2020, 95% of cloud-service security incidents will happen because of the users’ own fault. Because of that, 40% of companies that have more than a thousand employees and 80% of companies that have more than ten thousand employees will have to accept Software as a Service (SaaS) distribution model. The number of companies that prohibit the upload of sensitive information to cloud services will decline to 5% in 2017.
According to Švėgžda, research shows that public cloud services are especially well-defended against attacks – they are much more secure than traditional data storage options. Companies that choose cloud services are wrong that the service provider is responsible for data security – businessmen have to ensure safety on their end whenever employees work with sensitive data.
Gartner predicts that two million workers around the globe will start wearing special health monitoring arm bands in 2018. Athletes and police officers will likely be the first to try out health-monitoring devices. This trend will then migrate to the business environment. From there, it will become part of contracts. In 2016, smart buildings will experience the first cases of digital vandalism. Business offices and shopping centres will be at risk the most because hackers will be able to damage security, ventilation and other systems.