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Sunday 17.12.2017 | Name days: Teiksma, Hilda
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DNB Bank offers advice to protect finances in the electronic environment

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Baltic news, News from Latvia, BNN.LV, BNN-NEWS.COM, BNN-NEWS.RUWhen performing transactions in the electronic environment security can come at risk because of seemingly unimportant actions – disclosure of data to third parties, dismissal of payment rules, opening of unsafe e-mails, states DNB Bank’s everyday service category manager Janis Dambergs.

Reasonable shopping in internet shops

Dambergs emphasizes that consumers should first look up customer feedback about internet stores and make sure the internet store is reliable before making any purchases.

«If consumers reads multiple negative comments about payment security, it should be reason enough to search for the desired product elsewhere. It is no less important to look up feedback about the quality of goods offered by internet stores,» – says the bank’s representative.

He explains that 3D Secure security system supported by VISA and MasterCard means security guarantee for internet stores. This system performs a secondary buyer identity check, ensuring a better level of security.

Dambergs comments that every internet store has payment and delivery conditions. «Although people often view it as necessary, it is a good idea to spend a couple of minutes to read the rules. There have been cases when customers overpaid for goods because of automatically ticking the ‘I have read and understood the rules and conditions’ box».

He reminds that nearly all internet stores in Latvia offer the option to pay for products upon delivery. Some internet stores, however, request payment in advance.

Safe use of internet banking services and mobile banking apps

«Never trust internet bank links you receive via e-mail. Always input the address of the bank’s website manually. If you’re still unsure about the website’s security, look towards the address – there should be a green lock there,» – the bank’s representative reminds.

Dembergs also reminds that it is highly important to exit from internet bank’s account when you’re done. The same applies to mobile internet banking apps, he reminds.

The expert also recommends keeping written passwords in a safe place, away from prying eyes. It is highly important to use complicated passwords for accounts and no less important it is to change passwords regularly.

Users should inform their bank of the slightest suspicion of account breach, Dambergs adds.

Keep in mind that your bank will never ask you for sensitive data (account number, passwords, etc.) in e-mails.

«To ensure mobile bank app data does not end up in the hands of a third party, use automatic display and keyboard block functionality. Don’t forget PIN code request functionality. If you lose your phone, immediately block access to your internet bank account by contacting the bank,» – the experts recommends.

Ref: 224.109.109.4872


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